Features for Personal and Business

One platform for HD calling, SMS, chat, video, org departments, AI receptionist, website chat, IVR, and contact center — with separate Personal and Business apps so each audience gets the right experience.

What 7speed includes

Major capabilities across Personal and Business. Pick the app that fits, then add Contact Center, Fax, or Add-ons when you need more.

HD calling & SMS

Crystal-clear VoIP and texting for personal lines or business numbers — unlimited US on paid plans, prepaid rates for Canada and other international destinations.

Personal

Chat & meetings

In-app chat for friends and teams, plus video huddles and meetings with email invites, RSVP links, calendar files, and hour-before reminders.

Business

AI receptionist

After-hours AI attendant (Business Pro) answers from your FAQ when Phone system hours say you’re closed — so callers get help instead of only voicemail.

Business

AI-powered website chat

Embed a chat widget on your site. Visitors message your team; the bot answers from your Admin FAQ, and conversations land in Chat → Website visitors.

Business

IVR & contact center

Auto attendants, queues, and an omnichannel agent desktop with live Supervisor and QA wallboards, Call performance report, and campaigns — built for support and sales teams.

Business

Personal VoIP app

HD calls, SMS, chat, contacts, Notes & Reminders, and voicemail — Free, Pay as you go, or Home on iOS, Android, and the web.

Personal

Hosted PBX & UCaaS

Business-class calling with numbers, extensions, business hours, IVR, ring groups, queues, and unlimited US on Essentials and Pro. Org departments are included on every Business plan.

Business

Org departments

Group teammates into Sales, Support, and more—included on Starter, Essentials, and Pro. Each department gets a private channel, extension range, and optional number. Business Pro can assign additional company numbers so inbound IVR and outbound caller ID follow that team.

Business

Cloud fax

HIPAA-ready fax with 500 or 1,000 pages/month, dedicated inbox, history, preview, and download.

Business

Team chat

Channels, DMs, and file sharing. Pro adds unlimited history, search, guest channels, and the AI website chat widget.

Business

Admin & numbers

Manage seats, phone numbers, extensions, departments, AI FAQ, and routing — with dashboards for Personal and Business orgs. Pro includes up to 3 company numbers (primary + additional lines).

Business

Feature list

A communications stack for personal users and growing teams — on your internet connection, phone, or desktop.

Personal features

  • HD voice over Wi‑Fi or data
  • SMS & MMS from your 7speed number
  • Unlimited in-app chat & voice (Free)
  • Contacts sync & caller ID
  • Notes & Reminders
  • Voicemail recording
  • Custom voicemail greeting (paid plans)
  • Video calls on paid plans
  • International prepaid rates
  • Calling credit packs ($5 / $10 / $25)
  • Number lock-in (Pay as you go)
  • Phone number included (Home)
  • Family group chats (up to 3)
  • Spam & blocked numbers
  • Images, videos & MMS: 30 days (Home) / 60 days (Business)
  • E911 address registration
  • iOS, Android & web apps

Team features

  • Unlimited US calling
  • Org departments (all Business plans)
  • Business hours & auto attendants / IVR
  • Ring groups & call queues
  • Extensions & shared numbers
  • Up to 3 company numbers on Pro (1 primary + 2 additional)
  • Business SMS (10DLC ready)
  • Team channels & DMs
  • File sharing in chat
  • Video meetings (25 participants)
  • Meeting invites with .ics & hour-before reminders
  • Voicemail recording & custom greeting
  • Guest channels (Pro)
  • AI-powered website chat widget (Pro)
  • After-hours AI receptionist (Pro)
  • Chat search (Pro)
  • Unified inbox (Pro)
  • Advanced analytics & call recordings (Pro)
  • AI call & meeting recaps
  • Spam & blocked numbers

System & contact center

  • Omnichannel agent desktop
  • Live Supervisor & QA wallboards
  • Agent state & queue visibility
  • Supervisor listen / whisper / barge
  • QA scorecards & recording reviews
  • Call performance report
  • Outbound campaigns
  • Cloud fax 500 / 1000 pages
  • HIPAA-ready fax transmission
  • Admin portals, roles & audit log
  • Org departments with private channels
  • AI FAQ settings for receptionist & web chat
  • Number & seat management
  • Department number assignment (Pro additional lines)
  • Desk phones / SIP devices
  • Add-ons: call forwarding
  • Add-ons: chat summarize & smart replies
  • Add-ons: call summaries & voicemail transcription
  • Add-ons: chat screen sharing

See plans or product pages

Compare Personal and Business pricing, or dive into each product.

Pricing Personal Business